Award-Yahoo! 1999-2008 "Incredibly fresh and on time." Dari A., Anchorwoman- Fox News "This is truly an enjoyable experience. Hard to find items abound and it is certainly convenient to shop with them. Prompt, courteous service with a personal touch makes this company a delight in the impersonal age of electronic shopping! Thanks for a great job!" Elizabeth E., Georgia "Thanks for a great job. Everything I have ordered has been prompt and of the highest quality. Great Customer Service with follow-up emails and reminder schedule, too! Thanks GrandFood.com!" Elizabeth E., Georgia "I had emailed GrandFood.com just to double check when my order was supposed to arrive, being it was a gift - I can honestly say, that within 10 minutes of me sending the email, they called me on the phone, and gave me all of the shipping details. I was amazed - not only did they get in touch with me within minutes, but they didn't just e mail me - they went one step further, and called. I thought that was great! GrandFood treats their customers like they should be, not like they are just another order. Thanks GrandFood !!!!" Lynne M., New York "Within minutes of placing my order online, a representative called me to confirm the order, tell me when it would be received, and that one item would be on back order (which arrived just a few days later). All items arrived as scheduled, and they were in excellent condition. I also received e-mail confirming the order. I have shopped online for several years, and this is the first time I have received a personal phone call so promptly after placing an order." William H., Washington "I just wanted to let you know that I received my chocolate covered strawberries yesterday. WOW !!!!! They looked so good !! I wish I bought some for myself !! Thank you again for such wonderful service - I will definitely spread the word of your company and excellent service. Thanks again." Lynne M., New York "What I ordered came early, wonderfully packaged, and fresh! Across the country and the chocolate strawberries tasted, according to my wife who the gift was for, sensational, irresistible!!" Joseph S., Florida "My mother LOVED the strawberries. She said they were very large, beautifully decorated, and scrumptious. They arrived on time." Lisa L.,Toronto "How delicate and delicious your strawberry chocolate looks!!!!!!!!!!!!!!!!!!!!! My friend was delighted for such a gift! So, it's my second time to order it. I'd like to order it again and again for my parents, my sister and all my other friends...to let them share such a fresh and sweet taste. If I can get a discount for it, I'll be grateful!!!!!!!" Chiung H., Taiwan "Great selection, on time!" Judith V., Las Vegas "They arrived quickly and were delicious - I would definitely recommend them to anyone." Daniel M., Hawaii "My girlfriend said they were delicious when they arrived - the next day." Daniel M., Hawaii "Third time I've ordered from them and they are still on time - next day delivery as promised. I'm very impressed with their service and am happy to recommend them." Daniel M., Hawaii "Originally I had the gift sent to my house and changed my mind after making the order (wanted it sent to my job) and e-mailed them and they took care of it for me." Tony G., Illinois "We received our shipment last Friday. They are the best we have ever had and are enjoying them immensely! We will definitely be repeat customers and will look at your entire list of goodies for more wonderful treats. Thank you!!" Delcena B., Minnesota "Within minutes of placing my order customer service called me verify order and shipping info. That was excellent service." William C., Alabama "Extremely prompt; went above and beyond the service I requested. Great contact and product! " Diana L., Los Angeles "Since I didn't know anything about GrandFood.com I was a little nervous placing an order but I received my merchandise as promised and would order from this site again." Brenda G., Los Angelas "I made a mistake on my address and I emailed them. Within a couple of hours they were calling me and letting me know I would get my perishable delivery on time and to the correct address. Customer service was prompt and I will buy from them again in confidence." Cynthia S., San Francisco "Absolutely no problem and a great product. I don't hesitate to recommend this vendor. Very nice to deal with and fast shipping!" Richard B., New York "My package arrived in tact and still cold because of the way it was packaged. I highly recommend this merchant." Bette C., Chicago "One of the Best!" Richard C., MA "Exceptional service and products." Michael S., MD "A very positive e-shopping experience:Thank you--I was very pleased with the care with which my item had been packed (oil in a glass bottle), as well as the speed with which my order was shipped." Diane H., MA "Reinforced packaging ensured an unbroken product delivery. Outstanding job, especially on fragile product line." Norman A., Montana "The product was perfect, it was shipped out quickly, and I received a call from customer service to ensure everything was as I expected." Jerry R., Los Angeles "Grand Food, when they had a question about my order, called me directly to ask what I wanted -- one of the very few companies that sell on the internet which actually do so. They very quickly respond to e-mail. The quality of their items is very good. Delivery and customer service could not have been better. I've ordered from them before and probably will do so again." Mary H., Sunnyvale "The Strawberries were awesome! The gift box they were in was very impressive, Thank you so much." Shannon G., Ohio "I had been searching in stores and on the web for Fig Balsamic Vinegar, which I had had before as a gift. It was difficult to locate until I found your website. The product I ordered is delicious, it was delivered in a timely manner, and the price was right. I will expect to order from this merchant again in the future." Jeane H., Texas "I ordered Normandy Butter on Wednesday and on Thursday it was at my door!! The quality was very good and I will use this Co. for online shopping many times in the future! Thanks for caring!" Velda M., Wisconsin "Tried to find product locally without success. Found it on GrandFood.com. Ordered on Sunday night, realized after order that I had made a typing mistake. Sent email to support. They responded late Sunday night. Saw email response in morning and replied. Merchandise arrived Tuesday evening and I hadn't even ordered for rush delivery. I am telling everyone that the service is excellent." Jerry B., Florida "I am a stickler for customer service; it is what keeps me as a loyal customer. GrandFood.com ROCKS in customer service. I definitely plan to order from them again!" Cecelia P., Alabama "This merchant had very competitive quotes on both merchandise and shipping. When I contacted customer service for the UPS tracking code on my package, I heard back within that day with the code. Product shipped within a day or so after purchase, and arrived safely and as scheduled. The one thing I would like to see change is that I did not receive the UPS tracking code until I later requested it from customer service. I would prefer that I received this from the merchant at the time of purchase or soon afterwards by email." Yayoi I., Pala Alto "A wide variety of difficult to find foodstuffs, particularly unusual meats and chocolates. A little expensive, but you definitely DO get what you pay for! If you cant find it anywhere else, look here; if it can be had at the time, you may well find it." Stephen E., Texas "Great selection of unusual food items. Purchased quail for a gift - recipient was very pleased." Bertha G., Connecticut "Our experience with this site and the products that are offered, particularly the product we were interested in was so good we will keep this as a favorite and purchase often, specially for items that are hard to find in the speciality shops where we live. The site was easy to move around in and ckout was a breeze." Alexis M., Kansas "I found the service and selection very good and I will use them again." Earle H., MD "Selection is outstanding. The experience from beginning to end was excellent." John S., Michigan ....................